Zoho Assist offers an all-in-one solution for remote support including unattended desktop access and screen sharing. Certain software solutions include meeting and collaboration tools, while others provide remote customer support features.įrom customer service support teams to app developers, marketing agencies to IT support teams, there are a whole host of businesses requiring this type of technology to conduct remote business at optimum efficiency. Some are multiplatform compatible, others have reporting and session-management features.
Remote access software is available in different configurations. Increasing advancements in technology and telecommunications translate to more and more businesses allowing employees to work remotely, thereby heightening demand for remote access software. Sales reps can also take advantage of remote access software to provide support and assistance to external customers.
This type of software can also benefit IT support teams, helping them manage the devices and PCs of staff members remotely. Remote access software enables employees to share files, access each other’s devices and collaborate with ease from remote locations. Remote access software can be an invaluable tool for teams that telecommute and work independently.
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